FORTINET
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Fortinet - FC-10-0060F-247-02-12 - Fortinet FortiCare Comprehensive Support - Extended Service (Renewal) - 1 Year -
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Fortinet - FC-10-0060F-247-02-12 - Fortinet FortiCare Comprehensive Support - Extended Service (Renewal) - 1 Year -
FortiCare Services are tailored to meet your deployment and operations needs, no matter your organization’s size or where you are in the world.
Fortinet - FC-10-0060F-247-02-12 - Fortinet FortiCare Comprehensive Support - Extended Service (Renewal) - 1 Year -
Item #: 39670282

Fortinet - FC-10-0060F-247-02-12 - Fortinet FortiCare Comprehensive Support - Extended Service (Renewal) - 1 Year -

Item #: 39670282

ETB 22910

Price Details

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*All items will import from US

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Order now and get it around Wednesday, September 02
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FortiCare Services are tailored to meet your deployment and operations needs, no matter your organization’s size or where you are in the world.
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What Stands Out

Comprehensive Security
FortiGate-60F offers advanced threat protection and comprehensive security features, ensuring businesses are safeguarded against evolving cyber threats effectively.
24x7 FortiCare Support
The inclusion of a 3-year 24x7 FortiCare contract provides instant access to support, ensuring minimal downtime and uninterrupted business operations when issues arise.
High Performance
With exceptional throughput and low latency, the FortiGate-60F maintains robust network performance while managing complex security functions, making it ideal for small to mid-sized businesses.

Product Details

Shop Fortinet - FC-10-0060F-247-02-12 - Fortinet FortiCare Comprehensive Support - Extended Service (Renewal) - 1 Year - online at a best price in Ethiopia. B08DQDQ7G9
ManufacturerFortinet, Inc.
Item model numberFC-10-0060F-247-02-12
Date First AvailableNovember 13, 2019
Item Weight5 lbs (2.27 kg)

Who Should Buy?

Suitable For
  • Small Businesses

    Ideal for small businesses needing robust security solutions without complex requirements, ensuring reliable protection and support.

  • Remote Workforces

    Great for supporting remote workers, offering secure access to company networks and data from various locations.

  • IT Departments

    Perfect for IT teams looking for manageable network security appliances to monitor and protect their infrastructure efficiently.

Not Suitable For
  • Large Enterprises

    Not suitable for large enterprises requiring advanced features and high throughput capacities beyond the 60F's capabilities.

Product Description

Fortinet - FC-10-0060F-247-02-12 - Fortinet FortiCare Comprehensive Support - Extended Service (Renewal) - 1 Year -

Have any Query? Chat with us

Customer Questions & Answers

  • Question: What is the Fortinet FC-10-0060F-247-02-12 service?

    Answer: The Fortinet FC-10-0060F-247-02-12 is a comprehensive support service from Fortinet that provides technical assistance for your FortiGate appliances. This service ensures that you can access expert support 24/7, tackle troubleshooting rapidly, and maintain optimal performance of your security infrastructure. It’s ideal for businesses relying on Fortinet for their cybersecurity needs, ensuring uninterrupted protection.
  • Question: How does FortiCare support help my business?

    Answer: FortiCare support offers businesses immediate access to Fortinet's trained experts who can help solve issues and optimize device performance. Having this service means that technical assistance is just a call away whenever a problem arises, reducing downtime and allowing your team to focus on core business operations. Utilizing FortiCare can improve your system's resilience against cyber threats and operational disruptions.
  • Question: Who should consider renewing their Fortinet FortiCare service?

    Answer: Organizations that currently use Fortinet products and want to ensure ongoing technical support should consider renewing their FortiCare service. This is particularly vital for businesses that handle sensitive data or rely heavily on their FortiGate devices for security. Regular renewal helps in maintaining uninterrupted access to updates, patches, and expert advice which is crucial for sustaining a robust security posture.
  • Question: What are the benefits of the Fortinet FortiCare service?

    Answer: The FortiCare service provides several benefits including access to technical support, hardware replacements, and software updates. This ensures that your security appliances are always up-to-date with the latest protections against emerging threats. The service is essential for maintaining compliance with security frameworks, as well as for organizations looking to enhance operational efficiency and safeguard data integrity.
  • Question: How can I activate the FortiCare service?

    Answer: To activate the FortiCare service, you need to register your Fortinet product on the support portal using the device's serial number. Once registered, you can choose and purchase the FortiCare support package that aligns with your business needs, ensuring that all necessary configurations for obtaining full support are correctly implemented.
  • Question: What is included in the FortiCare Comprehensive Support?

    Answer: FortiCare Comprehensive Support encompasses a wide range of resources including 24/7 technical support, firmware updates, and access to hardware replacements when necessary. This support structure is designed to help in troubleshooting and maintaining systems efficiently, providing peace of mind for companies that depend on immediate assistance and ongoing reliability from their security products.
  • Question: Is FortiCare support available for all Fortinet products?

    Answer: While FortiCare support is available for a broad range of Fortinet products, it is essential to check specific eligibility for each item you wish to cover. Typically, most FortiGate devices and security appliances qualify for this support, but reviewing with Fortinet’s documentation or customer service may clarify which particular products are included under an active support plan.
  • Question: How often should I renew my FortiCare support service?

    Answer: Renewing your FortiCare support service should align with your operational needs and the usage of Fortinet products. Generally, organizations should consider renewal annually or upon reaching the end of their current plan. Timely renewals ensure uninterrupted support, access to updates, and continued protection against vulnerabilities that can affect network security.
  • Question: Can I transfer my FortiCare support to another device?

    Answer: FortiCare support is generally linked to the specific device’s serial number used during registration. While transferring support between devices may be possible, it typically requires contacting Fortinet's customer service for guidance on how to manage and possibly reassign your support service from one Fortinet device to another, depending on your business’s changing infrastructure.
  • Question: Where can I buy the Fortinet FortiCare Comprehensive Support service in Ethiopia?

    Answer: You can purchase the Fortinet FortiCare Comprehensive Support service from Ubuy in Ethiopia. Ubuy offers a streamlined and secure way to acquire this extended service renewal, ensuring you have access to vital support for your Fortinet products. It's important to select the appropriate service that matches your product specifications directly through Ubuy's platform.

FORTINET Computer Equipment Warranties FC-10-0060F-247-02-12 Editorial Review

While the product may have its advantages and features, it appears to be let down by its lack of customer support and service. Repeated reports of language barriers and difficulty in communication with customer service are a major cause for concern. If you are looking for a product with reliable support and assistance, it may be better to opt for a company that is based in the US and has a customer support team that can communicate effectively in English.

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Cons

  • The lack of reliable support and assistance may be a major cause for concern.

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ETB 22910

Order now and get it around Wednesday, September 02

QTY:

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PCI DSS compliant and ISO 27001:2022 certified, with encrypted payments and full buyer protection on every order.

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  • dhl
Fastest cross-border delivery

Features & Benefits

  • FortiCare Services tailored to meet deployment and operations needs
  • Device-based support, account-based services, and professional services available
  • 24x7 comprehensive support, advanced hardware replacement, firmware and general upgrades, and application control included in FortiGate-60F 24x7 FortiCare Contract
  • Technical support available on a 365x24x7 basis
  • Hardware return option is included in all FortiCare Support Services
  • Fortinet Professional Services can provide technical experts for remote or on-site help

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